Recover
Respond to disputes with supporting evidence and track confirmed recovered revenue.
Explore recoverResolve payment issues.
Recover more revenue.
Recover disputed revenue, collect unpaid balances, and resolve billing questions in one connected workspace. Give your team the full context and your customers a clear way forward.
Human review and clear records built into the workflow
Resolvely Preview
COMMAND CENTER · SAMPLE DATARevenue overview
IllustrativeRevenue at risk$184,240Sample metric
Recovered$72,480Sample metric
Recovery rate71.8%Sample metric
Resolution activity Illustrative trend
Sample visualization · not customer resultsNeeds attention8 disputes require evidence4 overdue invoices7 customer review requestsIllustrative sample queue
Resolution intelligenceSuggested next action
Review the balance and customer question
The resolution layer
When money gets complicated,
Resolvely makes it clear.
When a payment is disputed, an invoice is unpaid, or a customer has a question, keep the issue and its resolution in one place. Your team and your customers work from the same context.
Collect
Move unpaid invoices and failed payments forward with payment requests, reminders, and agreed arrangements.
Explore collectResolve
Work through billing questions, adjustments, and appeals with the context to reach a clear decision.
Explore resolveCustomer portal
Give customers one place to review an issue, pay, ask a question, and share documents.
Explore customer portalPrevent
Monitor dispute patterns and act on early signals before payment issues escalate.
Explore preventAutomation
Coordinate ownership, alerts, and controlled follow-up around your team's policies.
Explore automationIntelligence
See open work, recovery trends, and resolution outcomes across your connected accounts.
Explore intelligenceTeam & records
Keep shared case history, roles, approvals, and audit records close to every decision.
Explore team & recordsPayment & invoice recordsCustomer context & files
FINANCIAL ISSUE · SAMPLE
Invoice overdueOpen
$12,48036 days overdue
Records linked to one case
HUMAN REVIEWReview & take action
Payment receivedBalance settled
Arrangement agreedPayment plan set
Balance adjustedCorrection recorded
Outcome recorded · customer updated
Illustrative workflow · alternative outcomesBuilt for resolution
From financial issue to a clear resolution.
Bring the records together, understand the issue, and take an approved action. Follow the case through to a confirmed outcome and a clear resolution.
01
Connect
Bring payment, commerce, and customer records into one shared case.
02
Understand
See the balance, supporting records, customer question, and next action in context.
03
Act
Submit an approved response, send a payment request, or agree on an adjustment or arrangement.
04
Resolve
Confirm the payment, recovery, adjustment, or review decision. Record the outcome and make the resolution clear to the customer.
Control and confidence
Clear controls.
Clear answers.
Private records and controlled access Human approval before dispute submission Shared case history and audit records
Read the security overview What can I manage with Resolvely?
Resolvely brings payment disputes, unpaid invoices, failed payments, billing questions, and customer reviews into one financial resolution workspace. Recover, Collect, Resolve, and the Customer Portal share the same case context and history.
How much control does my team have?
Your team sets the policies and owns the decisions. An Owner or reviewer must approve dispute responses before submission. Payment requests, arrangements, and reminders stay tied to the case and your approved workflow.
How does Recover pricing work?
There is no monthly platform fee for Recover. It is priced at 20% of confirmed recovered principal on enrolled chargeback cases. Corrections and reversal credits appear on the itemized monthly invoice. Ops plans cover broader resolution workflows.
A better path to resolution
Recover more. Resolve more.
Move forward faster.
Bring disputes, balances, and billing questions into one shared workflow, with a clear next step for every case.